Clinical Nurse Case Coordinator
Key Responsibilities:
- Deliver exceptional patient care aligned with the mission and values of Virginia B. Andes Volunteer Community Clinic (VBA).
- Uphold the highest standards of healthcare practice, ethics, and professionalism.
- Assess, plan, implement, monitor, and evaluate the options and services required to meet an individual’s health needs.
- Coordinate care across the healthcare continuum to optimize clinical and financial outcomes.
- Review and evaluate laboratory results, imaging studies, and hospital records based on orders from providers, to support timely and appropriate care planning and need for referrals.
- Identify abnormal findings and communicate them to the appropriate care team members to ensure prompt intervention.
- Serve as a liaison between patients, volunteers, physicians, and the interdisciplinary care team.
- Conduct comprehensive assessments including psychosocial, clinical, and financial factors.
- Facilitate planning and transitions of care, including referrals to outside specialty services and specialists.
- Monitor patient progress and modify care plans as needed in collaboration with the healthcare team.
- Ensure documentation is accurate, timely, and compliant with organizational policies and regulatory standards.
- Advocate for patients to ensure quality care and resource access.
- Educate patients regarding health conditions, care options, and community resources.
- Support quality improvement initiatives and health programs as instituted by VBA Clinic healthcare team.
- Serve in a nursing role in clinic as needed.
- Perform other duties as assigned by Clinic Services Director.
- Strong commitment to VBA’s mission and philosophy of care.
- Active State of Florida License as a Registered Nurse: Associate of Science in Nursing (ASN) required; BSN preferred.
- Ability to function independently while leading and mentoring within the healthcare team.
- Excellent oral and written communication skills.
- Proficiency with electronic medical records, office equipment, and Microsoft Office Suite; experience with Amazing Charts is preferred.
- Strong clinical judgement and ability to respond calmly and effectively in emergencies.
- Ability to establish and maintain effective relationships with patients, staff, volunteers, and community partners.
- Ability to stand for extended periods, push, pull, reach, bend, stoop, and stretch.
- Ability to operate a computer, photocopier, telephone, and other standard office equipment.
- Occasionally lift and carry up to 20 pounds.
