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Commercial Lines Insurance Customer Service Representative (CSR)

Description: Manages existing business accounts, serves as the primary contact for clients, and handles policy changes, renewals, and certificates of insurance. They resolve billing and claim issues, educate clients about coverage, and support sales staff, all while requiring a P&C license. Key ResponsibilitiesAccount Servicing: Process endorsements, renewals, cancellations, and issue certificates of insurance, binders, and auto ID cards.Customer Interaction: Respond to client inquiries via phone or email,